CHEESE LOVERS, UNIPESSOAL LDA, \u00fanica detentora da marca nacional registada no INPI, Queijaria da Pra\u00e7a<\/strong>, hereinafter referred to as responsible, is responsible for processing the User's personal data and informs that this data will be treated in accordance with the provisions of the Regulation ( EU) 2016\/679 of 27 April 2016 (GDPR), on the protection of natural persons with regard to the processing of personal data and the free movement of such data, for which the following information on processing is provided:<\/p>\n Manuten\u00e7\u00e3o de uma rela\u00e7\u00e3o comercial com o utilizador.<\/p>\n Envio de comunica\u00e7\u00f5es publicit\u00e1rias de \u00edndole comercial por email, fax, SMS, MMS, redes sociais ou qualquer outro meio eletr\u00f4nico ou f\u00edsico, presente ou futuro, que permita comunica\u00e7\u00f5es comerciais. Essas comunica\u00e7\u00f5es ser\u00e3o feitas pelo respons\u00e1vel e relacionadas aos seus produtos e servi\u00e7os, ou aos seus colaboradores ou fornecedores com os quais chegaram a um acordo de promo\u00e7\u00e3o. Nesse caso, os terceiros nunca ter\u00e3o acesso a dados pessoais.<\/p>\n Process orders, requests or any type of request made by the user through any of the contact forms made available to him.<\/p>\n Sending the Site's Newsletter.<\/p>\n The data will be kept as long as there is mutual interest in maintaining the purpose of the treatment and, when it is no longer needed, will be removed with appropriate security measures to guarantee the pseudonymization of the data or its total destruction.<\/p>\n The data will not be communicated to third parties, except by legal obligation.<\/p>\n Right to withdraw consent at any time.<\/p>\n Right of access, rectification, portability and deletion of your data and the limitation or opposition to its treatment.<\/p>\n Right to file a complaint with the supervisory authority if it considers that the treatment does not comply with current regulations.<\/p>\n Adress:<\/strong><\/p>\n QUEIJARIA DA PRA\u00c7A<\/p>\n Pra\u00e7a Marqu\u00eas de Pombal, 102, 4000-390 Porto<\/p>\n Tlf.: +351 225 400 405<\/p>\n Email: geral@cheeselovers.pt<\/p>\n The terms and conditions of sale described below, govern the contractual relations between the seller and the user of the website and are the only applicable ones. Queijaria da Pra\u00e7a can modify these conditions at any time, managing those that were in force at the time of placing the order and were accepted by the purchasing user. Queijaria da Pra\u00e7a is not responsible for any misunderstandings that may arise due to the differences between them, and that may exist in an access prior to the moment when the order is placed, so it recommends that, before confirming it, these be read .<\/p>\n In any case, the changes are applicable as of their publication on the Internet and do not apply to contracts entered into before that time.<\/p>\n By reading and accepting the general terms and conditions by the user, you have read, understood and give your agreement without any reservations.<\/p>\n Orders will be made through the online store link available at https:\/\/queijariadapraca.pt, following the instructions detailed therein.<\/p>\n Orders can only be shipped to mainland Portugal.<\/p>\n The user, before sending the request, must read and accept the general conditions.<\/p>\n All prices published in the online store, except for omission or transcription or computer error, are valid and include the corresponding VAT, but not the transport costs and other expenses that may be generated and, in any case, will be fully known by the buyer before payment, so that the final price is reflected in the order calculation.<\/p>\n These prices can, at any time, be freely reviewed and modified by Queijaria da Pra\u00e7a. However, the price will be respected if the order was processed before updating the prices registered in the online store.<\/p>\n Queijaria da Pra\u00e7a offers a possible payment method: by bank transfer.<\/p>\n Payment by bank transfer<\/strong><\/p>\n If you choose to pay by bank transfer, Queijaria da Pra\u00e7a will, after confirming the receipt of the order, give an indication of the NIB \/ IBAN to be credited and your order will only be processed when the payment is authorized by your bank. As a rule, it will be accepted to send proof of the good execution of the transfer made, as proof of its execution, and the Queijaria da Pra\u00e7a may not consider the document valid until its credit in the deposit account to the previously indicated order is proven.<\/p>\n Ap\u00f3s rece\u00e7\u00e3o do pedido e confirma\u00e7\u00e3o por parte da Queijaria da Pra\u00e7a, um e-mail ser\u00e1 recebido dentro de um per\u00edodo m\u00e1ximo de 24 horas, com indica\u00e7\u00e3o do montante, NIB\/IBAN e prazo para pagamento, confirmando igualmente a disponibilidade do produto e o prazo previs\u00edvel de entrega.<\/p>\n Due to the temporality in the production of some cheeses, as they are artisan, it may happen that, at certain times, they are not available. This circumstance would be conveniently reported on the online store.<\/p>\n Se \u00e0 data da confirma\u00e7\u00e3o do pedido, algum dos itens pedidos n\u00e3o estiver dispon\u00edvel em stock, a Queijaria da Pra\u00e7a enviar\u00e1 um e-mail, ou encontrar\u00e1 uma forma de contacto no mais curto espa\u00e7o de tempo poss\u00edvel (a partir da data em que o pedido for registado) para inform\u00e1-lo sobre a data previs\u00edvel para a reposi\u00e7\u00e3o do mesmo, ou na impossibilidade da sua reposi\u00e7\u00e3o e consequente envio. No caso de ser imposs\u00edvel, devido a circunst\u00e2ncias de produ\u00e7\u00e3o ou distribui\u00e7\u00e3o, enviar o item solicitado, ou no caso de n\u00e3o haver por parte do utilizador interesse em aguardar pela data de reposi\u00e7\u00e3o e posterior envio, ter\u00e1 a possibilidade de alterar os produtos solicitados ou o reembolso dos valores que foram pagos pelos itens mencionados, que ser\u00e1 efetuado num prazo m\u00e1ximo de 30 dias.<\/p>\n If one or more of the items in your initial order is not available, you can choose to communicate your intention to partially receive the order and propose the rest of the shipment on the date it is available. In this case, the items sent in a posterior date, belonging to the initial order, will be sent and will be exempt from shipping costs, excluding from this exemption products added and not listed in the initial order.<\/p>\n O pedido chegar\u00e1 aproximadamente nas 48 horas subsequentes, ap\u00f3s rece\u00e7\u00e3o da respetiva liquida\u00e7\u00e3o do montante calculado, no email de confirma\u00e7\u00e3o da encomenda por parte da Queijaria da Pra\u00e7a. Os envios apenas s\u00e3o efetuados durante os dias \u00fateis, pelo que as 48 horas descritas, referem-se apenas a envios entre segunda a sexta-feira, excluindo-se feriados locais e nacionais.<\/p>\n Em caso de atraso na entrega, pode entrar em contato com a Queijaria da Pra\u00e7a atrav\u00e9s de qualquer um dos canais de comunica\u00e7\u00e3o indicados na pagina da Loja Online, ou atrav\u00e9s da p\u00e1gina da Queijaria da Pra\u00e7a.<\/p>\n The order will be sent to the address indicated at the time of purchase, through a transport company, in cold packs.<\/p>\n It is convenient, at the time of delivery, that the customer check that everything is in accordance with his order and in perfect condition. If you do not agree with the items delivered or their conditions, manually sign and indicate on the carrier's delivery note the anomalies found on receipt.<\/p>\n The products sold by Queijaria da Pra\u00e7a are completely handmade, so their size, color or shape may differ slightly from those that appear in the photos published in the online store, without affecting their quality. Therefore, these photographs are illustrative for information purposes only, but not contractual.<\/p>\n The customer can claim only if:<\/p>\n Os produtos recebidos n\u00e3o corresponderem ao solicitado ou a quantidade n\u00e3o corresponder ao pedido, com as exce\u00e7\u00f5es indicadas, em rela\u00e7\u00e3o \u00e0 possibilidade de receber pedidos parciais no caso de algum dos produtos solicitados n\u00e3o existir em stock (se a quantidade ou o produto indicado na guia de transporte ou fatura n\u00e3o corresponder \u00e0 quantidade ou produto realmente contido na remessa, o transportador dever\u00e1 ser notificado, informando a Queijaria desta circunst\u00e2ncia na pr\u00f3pria guia de transporte);<\/p>\n The packaging is seriously damaged, affecting the quality of the product (in this case, it must be communicated to the carrier, informing it on the transportation bill);<\/p>\n The products are in poor condition at the time of receipt. In that case, you must send information to Queijaria da Pra\u00e7a on the day of delivery. However, you should keep in mind that, when it comes to artisan cheeses, they can develop benign molds in the following days, even if they are kept in the appropriate cold conditions, without losing their qualities.<\/p>\n Bearing in mind the perishable nature of the products sold by Queijaria da Pra\u00e7a, it is very important that any complaints regarding the purchased product be processed as quickly as possible.<\/p>\n If at least one of the situations described above occurs, and in compliance with the deadlines and procedures defined for reporting anomalies, you will be entitled to a full refund of the goods, including taxes and shipping costs. For this to be possible, the order must be returned in its original packaging.<\/p>\n The refund of the amount will be made after the alleged defect is verified by Queijaria da Pra\u00e7a, within a maximum period of 30 days. If the products, once returned, are in good condition, the value of the order will not be returned to the customer and can be resent, provided that the customer requests it again assuming the shipping costs. If only part of the goods are defective, only the part of the price corresponding to that product will be returned, but not the shipping costs, which, in any case, are fixed.<\/p>\n If the shipment is rejected by the customer, or the customer does not collect it, without just cause, Queijaria da Pra\u00e7a will be exempt from responsibility for the deterioration that the product may suffer as a result of the lack of receipt, not being obliged to return any value.<\/p>\n Users, by checking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the contact form, expressly, freely and unequivocally accept that their data is necessary to fulfill their request, the inclusion of data in the remaining fields as being voluntary. The user guarantees that the personal data provided to the RESPONSIBLE is true and is responsible for communicating any modification thereof. The RESPONSIBLE informs and expressly guarantees to the users that their personal data will not be transferred to third parts, and that whenever they make any kind of transfer of personal data, the users will be asked in advance for express, informed and unequivocal consent. All data requested through the website are mandatory, as they are necessary to provide a service to the user. In the event that all data is not provided, there is no guarantee that the information and services provided will be completely tailored to your needs.<\/p>\n Security measures:<\/strong><\/p>\n That, in accordance with the provisions of the regulations in force on the protection of personal data, the RESPONSIBLE PARTY is in compliance with all the provisions of the GDPR regulations for the treatment of personal data of his responsibility and clearly with the principles described in Article 5 of the GDPR , by which they are treated in a fair, transparent and transparent manner towards the interested party and adequate, relevant and limited to what is necessary in relation to the purposes for which they are treated.<\/p>\n RESPONSIBLE guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR, in order to protect the rights and freedoms of users, and communicated the appropriate information so that they can exercise them.<\/p>\n The data provided in this way can only be used to properly manage orders and to be able to perform an appropriate management control, the production of statistics or the advertising reference of Queijaria da Pra\u00e7a products.<\/p>\n O propriet\u00e1rio dos dados poder\u00e1, a qualquer momento, exercer os direitos de retifica\u00e7\u00e3o, cancelamento e oposi\u00e7\u00e3o, nos termos estabelecidos, sobre o Regulamento Geral de Prote\u00e7\u00e3o de Dados (RGPD), seus regulamentos de desenvolvimento ou o regulamentos que no futuro substituam qualquer um deles, por meio de uma comunica\u00e7\u00e3o por escrito que fa\u00e7a a solicita\u00e7\u00e3o correspondente endere\u00e7ada \u00e0 Queijaria da Pra\u00e7a, \u00e0 qual voc\u00ea dever\u00e1 anexar uma c\u00f3pia da identifica\u00e7\u00e3o do solicitante e enviada para o endere\u00e7o postal ou de e-mail indicado na sec\u00e7\u00e3o contatos<\/p>\n Da mesma forma, o cliente pode, a qualquer momento, solicitar \u00e0 Queijaria da Pra\u00e7a que saiba quais informa\u00e7\u00f5es pessoais est\u00e3o inclu\u00eddas em seus bancos de dados. Neste caso dever\u00e1 igualmente anexar uma c\u00f3pia da identifica\u00e7\u00e3o do solicitante e enviada para o endere\u00e7o postal ou de e-mail indicado na sec\u00e7\u00e3o contatos<\/p>\n The newsletter about the activity of Queijaria da Pra\u00e7a will be sent to all those who sign up expressly or who have made a purchase at the store, selecting this option at the time of registration or purchase.<\/p>\n Queijaria da Pra\u00e7a undertakes to maintain absolute secrecy and confidentiality regarding all information that, due to the requests made, would have been provided, and to use it only for that purpose and, in turn, the user agrees with the same with respect to to the data you receive from Queijaria da Pra\u00e7a.<\/p>\n Any document, original or photocopy, that one of the parts has provided to the other, for the purposes of this contract, must be kept with the utmost care to avoid its reproduction and, therefore, breach of confidentiality.<\/p>\n The application of the provisions of this provision does not apply when:<\/p>\n a) The information received was known to the Party that released it before it was released by the other Party.<\/p>\n b) The information received is in the public domain.<\/p>\n c) The information received comes from third parties that do not require confidentiality.<\/p>\n The receiving part will be responsible for ensuring that its employees comply with the limitations set out in the previous paragraphs.<\/p>\n Either part may require the other part to return the confidential information provided, which must be sent immediately, agreeing to destroy any tangible copy of it, and delete the data that, because the other party requested, and which are the GDPR and regulations of development declare protected, obtained in the exercise of their functions.<\/p>\n Either part will respond to the other for breach of the obligations assumed under this provision, which are directly attributable to them or to any of their employees or collaborators, for which they must answer legally, even after the relationship contractual ends.<\/p>\n The parts expressly accept that the personal data, to which they had access due to the object of provision of this contract, cannot apply it or use it for purposes other than those contained in this document, nor transfer it to other people, nor even for third parts. for conservation purposes, it is also obliged to return in full the files, automated or not, of the personal data to which it would have access, when required by the other part. Otherwise, and taking into account the specific nature of the orders, the information will be maintained by Queijaria da Pra\u00e7a in order to better process and manage future orders, offers, discounts for volume of purchases, etc.<\/p>\n The parts are obliged to maintain the strictest secrecy and confidentiality in relation to the personal data to which they have access under this contract, as well as to diligently fulfill the duty of custody and custody that they are imposed by the Law on Protection of Personal Data. These duties will be enforceable during the term of this agreement and even after termination for any reason, charged against the other part for breach of the obligations assumed under this provision that are directly attributable to him or to any person. employees or collaborators.<\/p>\n Likewise, the parts expressly undertake to adopt the necessary technical and organizational measures that guarantee the security of the personal data to which they have access and avoid its alteration, loss, treatment and unauthorized access, taking into account the state of technology, the nature of the stored data and the risks to which they are exposed, whether they come from human actions or from the physical or natural environment, and must always be in accordance with the provisions on this point in the GDPR, as well as in the complementary regulations to be developed or replaced in the future.<\/p>\n Queijaria da Pra\u00e7a will be solely and exclusively responsible for the services it provides.<\/p>\n Queijaria da Pra\u00e7a is committed to adopting the necessary means and measures to ensure the security and privacy of communications. It will not respond when the relevant security measures are adopted, they have been violated by external agents.<\/p>\n Queijaria da Pra\u00e7a does not guarantee the availability and permanent continuity of the Portal and the services it hosts due to interruptions, computer failures or other justified causes<\/p>\n Todo o conte\u00fado do Portal (sejam ilustra\u00e7\u00f5es, textos, nomes, marcas, imagens, v\u00eddeos) \u00e9 propriedade da Queijaria da Pra\u00e7a ou seus colaboradores. Qualquer reprodu\u00e7\u00e3o parcial ou total do conte\u00fado, por qualquer procedimento e por qualquer meio, est\u00e1 sujeita a autoriza\u00e7\u00e3o pr\u00e9via e expressa da Queijaria da Pra\u00e7a, que, caso contr\u00e1rio, nega a c\u00f3pia, publica\u00e7\u00e3o ou distribui\u00e7\u00e3o de todo o conte\u00fado a terceiros que n\u00e3o possuem direitos de propriedade intelectual.<\/p>\n Queijaria da Pra\u00e7a cannot be held responsible for the violation of one or more users of the rights of third parties through its activities on the Portal.<\/p>\n All content and \/ or parts of the website were included according to the principles of good faith, with the sole purpose of providing information to the user about the products of Queijaria da Pra\u00e7a. Part of the content may have been prepared with information, in whole or in part, from sources external to the entity itself, for which Queijaria da Pra\u00e7a is not responsible for its imprecision or lack of updating.<\/p>\n The user agrees not to introduce false data, cause damages or damages that may harm or alter the Portal itself, and not to introduce computer viruses, Trojans or similar, which may cause unauthorized changes to the content or systems that make up the Portal. It will be understood that the user accepts the conditions set out in the order submission.<\/p>\n These general conditions are subject to and governed by Portuguese law.<\/p>\n For the resolution of any dispute and with express waiver of the jurisdiction that corresponds to the parties, the courts of the city of Porto will be competent.<\/p>","protected":false},"excerpt":{"rendered":" Pol\u00edtica de Compras Online Identifica\u00e7\u00e3o do prestador de servi\u00e7os CHEESE LOVERS, UNIPESSOAL LDA, \u00fanica detentora da marca nacional registada no […]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"_joinchat":[],"footnotes":""},"class_list":["post-1509","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/queijariadapraca.pt\/en\/wp-json\/wp\/v2\/pages\/1509","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/queijariadapraca.pt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/queijariadapraca.pt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/queijariadapraca.pt\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/queijariadapraca.pt\/en\/wp-json\/wp\/v2\/comments?post=1509"}],"version-history":[{"count":1,"href":"https:\/\/queijariadapraca.pt\/en\/wp-json\/wp\/v2\/pages\/1509\/revisions"}],"predecessor-version":[{"id":3183,"href":"https:\/\/queijariadapraca.pt\/en\/wp-json\/wp\/v2\/pages\/1509\/revisions\/3183"}],"wp:attachment":[{"href":"https:\/\/queijariadapraca.pt\/en\/wp-json\/wp\/v2\/media?parent=1509"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Purpose of data processing:<\/h4>\n
The operations planned to carry out the treatment are:<\/h4>\n
Perform statistical studies.<\/h4>\n
Data conservation criteria:<\/h4>\n
Data communication:<\/h4>\n
Rights that help the user:<\/h4>\n
Contacts information for exercising your rights:<\/h4>\n
Object<\/h3>\n
Order Processing<\/strong><\/h3>\n
How to order<\/h4>\n
Payment<\/h4>\n
Order processing:<\/h4>\n
Resolution due to lack of satisfaction and return policy.<\/h3>\n
Confidentiality and data protection<\/h3>\n
Rights and obligations of Queijaria da Pra\u00e7a<\/h3>\n
Intellectual property<\/h3>\n
Obligations of the portal user<\/h3>\n
Legislation and jurisdiction<\/h3>\n